Vizio TruVolume working backwards!!??

[m***@privacy.net]

I have a Vizio with TruVolume

Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"

However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!

Bought the TV at Costco so no problem taking it back.
But WTH is wrong here? A firmware issue?

I'm using basic cable TV with internal speakers and no
set top boxes of any kind

[LightByrd]

Post by m***@privacy.net
I have a Vizio with TruVolume
Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"
However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!
Bought the TV at Costco so no problem taking it back.
But WTH is wrong here? A firmware issue?
I'm using basic cable TV with internal speakers and no
set top boxes of any kind

I have a Sony XBR CRT with the same feature.
Doesn't seem to do much!
Don't understand, since all it involves is a compressor/limiter, which has
been used in audio since the vacuum tube days

[m***@privacy.net]

Post by LightByrd
I have a Sony XBR CRT with the same feature.
Doesn't seem to do much!
Don't understand, since all it involves is a compressor/limiter, which has
been used in audio since the vacuum tube days

When I turn it OFF... it actually is less of a pain....
of course TV ads blast the sound up tho.

Id like to *keep* the TV..... but just want to make
sure this is not a "defect"

["" <CLicker>]

Post by m***@privacy.net

Post by LightByrd
I have a Sony XBR CRT with the same feature.
Doesn't seem to do much!
Don't understand, since all it involves is a compressor/limiter, which has
been used in audio since the vacuum tube days

When I turn it OFF... it actually is less of a pain....
of course TV ads blast the sound up tho.
Id like to *keep* the TV..... but just want to make
sure this is not a "defect"

Whether or not it's a defect, why would you want to keep something
which irritates you? CostCo, in addition to having a good consumer
return policy also has "tech support."
http://preview.tinyurl.com/y9p83x3
Have you communicated with them?

[UCLAN]

Post by m***@privacy.net
I have a Vizio with TruVolume
Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"
However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!

So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

http://www.srslabs.com/content.aspx?id=182

[m***@privacy.net]

Post by UCLAN
So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS

And two.... wanted to get my facts together BEFORE
calling.

I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.

It may just be easier to return to Costco and try
another brand

But thanks for your input

[JimH]

Post by m***@privacy.net

Post by UCLAN
So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS
And two.... wanted to get my facts together BEFORE
calling.
I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.
It may just be easier to return to Costco and try
another brand
But thanks for your input

I have a 55 inch Vizio that I've had for about 2 months. I don't
normally use the TV audio, but I tried it so I could respond to your
question. It does seem to vary somewhat with SRS TrueVolume turned on.
When I turned it off, it sounded fine.

If it affect many Vizio TV sets, it might be worth contacting them. They
may have a new firmware release for it.

--
Jim

[m***@privacy.net]

Post by JimH
If it affect many Vizio TV sets, it might be worth contacting them. They
may have a new firmware release for it.

Thanks for checking Jim!

I will contract someone next week

[UCLAN]

Post by m***@privacy.net

Post by UCLAN
So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS
And two.... wanted to get my facts together BEFORE
calling.
I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.

Man, that's a defeatist attitude. You've given up before trying. Sad.

Post by m***@privacy.net
It may just be easier to return to Costco and try
another brand

Packing it all up and traveling to Costco may be easier than making
a phone call?

[Stewart]

Post by UCLAN

Post by m***@privacy.net

Post by UCLAN
So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS
And two.... wanted to get my facts together BEFORE
calling.
I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.

Man, that's a defeatist attitude. You've given up before trying. Sad.

Post by m***@privacy.net
It may just be easier to return to Costco and try
another brand

Packing it all up and traveling to Costco may be easier than making
a phone call?

No, but it may take less time and aggravation.

[m***@privacy.net]

Post by Stewart
No, but it may take less time and aggravation.

yes by far

[UCLAN]

Post by m***@privacy.net

Post by Stewart
No, but it may take less time and aggravation.

yes by far

Having never dealt with either company involved, you don't know that.

[Stewart]

Post by UCLAN

Post by m***@privacy.net

Post by Stewart
No, but it may take less time and aggravation.

yes by far

Having never dealt with either company involved, you don't know that.

No, I don't know that as a certainty, but the probability is high. If
Costco is close by, their return policies are good and hassle free.

[m***@privacy.net]

Post by Stewart
No, I don't know that as a certainty, but the probability is high. If
Costco is close by, their return policies are good and hassle free.

Costco return policy is BAR NONE the best

[Barry]

Post by m***@privacy.net

Post by UCLAN
So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS
And two.... wanted to get my facts together BEFORE
calling.
I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.
It may just be easier to return to Costco and try
another brand
But thanks for your input

I had an older Vizio sound bar and had to get rid of it because the volume was so unpredictable that the unit was not usable. Called Vizio but they were no help.

I decided to replace it with a newer Visio model, which allows switching the TruVolume feature off. I can live with loud ads (if necessary) but not when the unit randomly drops dialogue so low it's inaudible.

[p***@gmail.com]

Same issue here!! W/o srs true volume, it works fine. Very annoying.

[a***@wind.net]

Post by p***@gmail.com
Same issue here!! W/o srs true volume, it works fine. Very annoying.

Huh?

[j***@hotmail.com]

Post by m***@privacy.net
I have a Vizio with TruVolume
Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"
However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!
Bought the TV at Costco so no problem taking it back.
But WTH is wrong here? A firmware issue?
I'm using basic cable TV with internal speakers and no
set top boxes of any kind

i have the same issue. 42" Vizio w SRS TruVolume. i leave it OFF. when its ON, it seems to boost everything louder than everything else. sometimes loosing the dialogue behind the background music. when OFF, i have "some" sense of dynamics, and its much easier on my ear, even if the commercials are much louder than the program.
I think part of the problem is the audio is being processed by the local station or cable provider before it hits your TV. being an audio engineer myself, who has not only worked at TV stations, but has built a few, they process the A/V signal before its re-broadcast to the home viewers. so in alot of ways, your getting double processing with the TruVolume ON. and in more rural areas, that could easily be tripple or quadruple processing! its CRUSHED by the time it gets to your set.

[r***@pantheremail.com]

Post by j***@hotmail.com

Post by m***@privacy.net
I have a Vizio with TruVolume
Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"
However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!
Bought the TV at Costco so no problem taking it back.
But WTH is wrong here? A firmware issue?
I'm using basic cable TV with internal speakers and no
set top boxes of any kind

i have the same issue. 42" Vizio w SRS TruVolume. i leave it OFF. when its ON, it seems to boost everything louder than everything else. sometimes loosing the dialogue behind the background music. when OFF, i have "some" sense of dynamics, and its much easier on my ear, even if the commercials are much louder than the program.
I think part of the problem is the audio is being processed by the local station or cable provider before it hits your TV. being an audio engineer myself, who has not only worked at TV stations, but has built a few, they process the A/V signal before its re-broadcast to the home viewers. so in alot of ways, your getting double processing with the TruVolume ON. and in more rural areas, that could easily be tripple or quadruple processing! its CRUSHED by the time it gets to your set.

Kind of raising a Dracula thread here, but jewel has got this spot on. It's a reprocessing issue. Most people these days are watching their TV programs through a cable or satellite box that has audio processing capability. Vizio recommends shutting off any audio processing on your cable box and controlling the audio only through the television. If this is undesirable or impossible, Vizio says to shut off TruVolume on the TV. I use my Vizio with an HTPC, and I really like being able to control everything with just one remote. With TruVolume on, I have to set my HTPC volume to full and use the TV remote for sound. With TruVolume off, I can use my smartphone app to control volume via the HTPC.

[b***@gmail.com]

Hello 2018..

Found this thread from a search due to similar issues I'm having with Vizio SRS Tru Volume... Using Amazon FireTV box and the volume of different episodes of same shows on Hulu, Amazon video, Netflix, Crackle vary many times.. And the dialog is very muted or subdued while the sound effects and background music is pronounced.
Turned SRS Tru Volume off and these problems cease.